IT & Help Desk / Computer & Website Support [Richmond RVA & Washington DC] — March 17, 2017
WordPress Cannot Install WordFence on GoDaddy —
WordPress & Windows IIS on GoDaddy Package {Permissions & Errors} —

WordPress & Windows IIS on GoDaddy Package {Permissions & Errors}

Cannot see your images & PDFs in the WordPress Image Gallery? Errors when writing to “wp-content” directory?  Most instructions will tell you to change permissions via some FTP client like FileZilla.  You will not succeed!!!  You will need to access the GoDaddy custom dash so as to control either folders at the File/FTP Management level or at the Windows IIS level.

Permissions at the File/FTP Management Level  [Using the GoDaddy Control Panel]
          – You essentially want your website to be structured like “/wordpress”
– If you want your website structured like “/htdocs/wordpress”, see below

Procedure: [] > Hosting “Manage” > File/FTP management > [Each of your sub-directories, as in “/some-sub-directory/…”, one at a time] > Right click on each folder > Uncheck “Inherit” > Check “Web writable” and/or “Web visible”

Cannot Write Files on GoDaddy 01
You are not allowed to control the top most “/” webroot or  “real root” folder itself because GoDaddy is the highest power!  However, we are provided this option at the file/folder/FTP management level.  Simply put, you will have “Inherit” checked by default because those permissions are pushed down from the top most “/” directory.  Soon after purchasing your Windows IIS package, you will essentially inherit whatever security permissions GoDaddy’s engineers have prescribed upon their Windows IIS installations.

Permissions at the Windows IIS Level [Using the GoDaddy Control Panel]
           – You essentially have your website structured like “/htdocs/wordpress”
– Again, you cannot control the top most “/” webroot

Procedure: Access the Control Panel > IIS Management > Find your [sub]root folder, as in “/htdocs” [notice we do not have a sub below, which means you may choose to create one] > Edit

Cannot Write Files on GoDaddy 02

Top root “/” >> You cannot control within the provided IIS panel, only GoDaddy can
>> Go to File/FTP Management as shown above
>> You essentially want your website structure like “/wordpress/”

Sub root “/subroot” >> You can control within the IIS panel provided
>> You can over-ride the inherited permissions within IIS
>> You may not need to go to File/FTP management as show above
>> You want your website structure like “/htdocs/wordpress”

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Cannot Start Apache Server on XAMPP — March 10, 2017

Cannot Start Apache Server on XAMPP

There are quite a few video instructions online attempting to correct this issue.  However, just as with many videos we watch, they address “the fire” and not what is truly causing the fire itself.  So, they hit and miss, which means you have to go through quite a few videos before you get the idea correctly.  Please download the simple PDF to help you in case you are facing this problem.

Cannot Start Apache Server on XAMPP {Free PDF Download}

— March 6, 2017
Computer & Tech Support Richmond {RVA} & Washington DC —

Computer & Tech Support Richmond {RVA} & Washington DC

Impie Techie | (804) 404-3025 or (202) 681-3340

Excellent I.T. support throughout central Virginia and Washington D.C..
If we cannot fix it, it is absolutely FREE!
No contracts, no middle men, no run-around…

  • VPN & security assessments
  • Networking [routers & switches]
  • WiFi
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  • Databases [Microsoft SQL & Oracle]
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  • No headaches, no guess work!

So, please leave us a message… Someone will definitely contact you. We are everywhere. Just search “impie techie”. Thank you so much!

— January 1, 2017